Many Windows 10 users have reported printer connectivity issues and a bug that causes active printers to be offline even if they are online and fully operational. The error is typically encountered when talking about network printers, but home users with a direct connection to their printer have also complained.
We are going to go fix this problem like most other connectivity related problems, as in most cases, there is a simple explanation for the problem. It should be noted that different manufacturers have their own diagnostic software that can inform the user of problems that arise (the HP Print and Scan Doctor comes to mind here).
If your printer manufacturer provided you with this feature, we recommend that you make the most of it. In most cases, it will point you in the right direction to find solutions to your problems. There are many problems that can occur with your Ricoh printer Offline in Windows 10.